This commentary describes notable commercial applications of case-based reasoning, including systems that have been in continuous profitable use for over a decade. It is divided into sections on engineering applications, helpdesk applications and on-line case-based reasoning.
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WILLIAM CHEETHAM, IAN WATSON. 2005. Fielded applications of case-based reasoning. The Knowledge Engineering Review. 20: doi: 10.1017/S0269888906000580
WILLIAM CHEETHAM, IAN WATSON. 2005. Fielded applications of case-based reasoning. The Knowledge Engineering Review. 20: doi: 10.1017/S0269888906000580
Abstract: This commentary describes notable commercial applications of case-based reasoning, including systems that have been in continuous profitable use for over a decade. It is divided into sections on engineering applications, helpdesk applications and on-line case-based reasoning.
